90 per cent cable operators get clients to do the paperwork for set-top boxes

As per the telecom regulator’s instructions, cable operators in Pune and Pimpri-Chinchwad get customers to complete reference forms so they can watch private TV channels

After directions from the district Entertainment Duty (ED) department, more than 90 per cent cable operators and MSOs (multiple system operators) across the city and Pimpri-Chinchwad filled the customer reference form. 

Yesterday was the last date to submit the forms to ED department, so that the people can enjoy watching private channels on their television sets of their choice.

Earlier, the Telecom Regulatory Authority if India (TRAI) had given instructions to cable operators in 38 cities across the nation to get their clientele to fill the reference forms.

Pune and Pimpri-Chinchwad were on that list of cities, where it is mandatory for cable customers to fill out the references. Accordingly, the ED department had conducted an awareness meeting with 20 MSOs and 1,100 cable operators in the two municipal corporations.

“In a meeting held last month, we instructed cable operators to install set-top boxes so the customers’ TV sets could get digital signals. Accordingly, the cable operators installed 4.25 lakh set-top boxes.

However, the forms had not been filled by customers. So we held a meeting, and now our efforts seem to have paid off since we have received the filled forms from more than 90 per cent of the operators in the two regions,” said ED department head Mohini Chavan.

Chavan added, “Our efforts paid off, and now the department would conduct a review meeting in the first week of January. Customers of the operators who could not fill up the forms would be able to see only free-to-air channels and the telecast of private entertainment and paid channels would be stopped.”


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