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BMC clueless about Rizwan Merchant's complaints on Aftab Manzil

Despite lawyer Rizwan Merchant’s claim that he has made several complaints to the Brihanmumbai Municipal Corporation, the civic body in its press release on June 13 claimed that it had received no complaints from residents about illegal activities leading to structural changes on the building’s premises, and hence had not taken any action.

Aftab Manzil

Merchant has said that several complaints were made to the BMC regarding structural changes in the basement of the building till last year, but no action was taken. Merchant said that he lodged his first complaint on November 10, 2008 about an illegal hoarding atop the building. The BMC claims that a complaint was filed at the Mahim police station after Merchant spoke out against it.

To the BMC chief
After this, Merchant complained four more times, where he gave references to his previous complaints. The last letter, he said, was submitted to the municipal commissioner’s office on May 15, 2012. “I have lost my family due to the municipal corporation’s negligence.

If they are saying they did not receive any complaints, then who stamped on all the documents on behalf of the BMC? I don’t understand how they can misplace such important documents. I have personally given all the complaints to the G-ward office too but no action was taken.” Mohan Adtani, additional municipal commissioner (city), said, “We will try to find out who was responsible for the complaints not reaching us. We will surely take action against them.”

Taking issue

Complaints residents claim they filed
November 10, 2008: Complaints was about an illegal shed behind the building, an illegal hoarding atop the structure, structural changes made to the building’s beams and columns in the basement. It also spoke of a car showroom occupying open space of the building on the ground floor. All these complaints were drafted in a single letter.

February 2009: Complaint was lodged against the BMC for failing to take action against the complaints made on November 10, 2008
May 15,2012: A complaint letter was given to the municipal commissioner’s office, attaching all the previous complaints

But BMC claims it received only the following:
October 22, 2012: A complaint about an illegal tent that had come up behind the building
March 13, 2013: The Mahim police station received a complaint regarding an illegal hoarding on the terrace

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