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13 Virgin staff sacked after they criticised passengers on Facebook |
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By: Agencies |
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Date:
2008-11-03 |
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Place: LONDON |
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strict: Richard Branson owns Virgin Airlines | Virgin Atlantic has sacked 13 of its cabin staff after they criticised the airline and some of its passengers on social networking website Facebook.
The airline, controlled by Richard Branson's Virgin group, said the staff's behaviour was "totally inappropriate" and "brought the company into disrepute".
The action follows an investigation into the remarks posted on Facebook, which concerned planes flying from London's Gatwick airport and insulted passengers, as well as reportedly saying the planes were full of cockroaches.
It said cabin staff who held such views could not uphold the expected standard of customer service.
"There is a time and a place for Facebook. But there is no justification for it to be used as a sounding board for staff of any company to criticise the very passengers who ultimately pay their salaries," a spokesman said. |
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