4,524 cabbies, auto rickshaw drivers in Mumbai booked for refusing fares this year

Published: Oct 25, 2013, 08:38 IST | Shashank Rao

Despite it being illegal to refuse to ply, taxi and auto drivers continue to do so even though authorities carry out drives to curb the practice

Even though it is illegal for taxi and auto drivers to refuse commuters, every day, passengers often have to endure their rejection and the trouble of finding someone who would ply them to their respective destination. Often, commuters have to endure the insult of taxis and auto drivers just zipping past commuters, altogether ignoring them. And in an attempt to curb this practice, the traffic police started a month-long drive in September to nab the errant taxi and auto drivers.

Locations of rto drive
>> Mahim
>> Chembur
>> Ghatkopar
>> Mulund
>> Bandra
>> Saki Naka
>> Goregaon
>> Malad
>> Borivli

563 Number of taxi drivers booked this year for refusing fares

3,961 Number of auto drivers booked this year for refusing fares

300 Number of complaints Andheri RTO has received from April to September

245 Number of complaints Tardeo RTO has received from April to September

51 Number of complaints Wadala RTO has received from April to September

Soaring fares
Rs 3

The amount by which the minimum fares for auto was hiked in Oct 2012

Rs 15
Minimum auto fare (Current)

Rs 19
Minimum taxi fare

Rs 2
The amount by which the minimum taxi fare was hiked in Oct 2012

“We want to curb this practice where taxi and auto drivers refuse passengers. In other major cities like Singapore and New York, there are hardly any instances of refusal. We will soon be meeting the respective unions to address this issue,” said Pratap Dighavkar, deputy commissioner of police (Traffic).

Please call 1800-22-0110 if you wish to lodge any complaint against a taxi or address any other issue

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