Coronavirus Lockdown: Zomato uses woman's suggestion to add 'human contact' on app's craving list

Updated: Jun 06, 2020, 18:34 IST | mid-day online correspondent | Mumbai

A woman suggested food delivery giant Zomato on Twitter to add an option for those living alone and craving for human contact that has sparked a conversation which is sure to make you laugh out loud

Picture/Surbhi Bagga-Twitter
Picture/Surbhi Bagga-Twitter

Even as the lockdown imposed by the government in the view of the Coronavirus  outbreak is starting to get lifted in phases, people are still eagerly waiting to meet their friends and loved ones and spend quality time like they did before. A woman suggested food delivery giant Zomato to add an option for those living alone and craving for human contact that has sparked a conversation which is sure to make you laugh out loud.

Twitter user Surbhi Bagga tweeted tagging the food delivery giant, “Nice of @ZomatoIN to consider the needs of people living alone during these unprecedented times,” with an screenshot of the 'Lockdown Cravings' section where she edited one of its icons and replaced it with 'Human Contact.'

Much to Bagga's surprise, Zomato responded to her tweet in a witty manner asking her to 'check the app' again.

In what seemed like just granting a customer's out-of-the-box request and an attempt to engage with a customer, the food delivery giant went a step ahead and creatively added a message with it.

Turns out, Zomato actually added an option in the Lockdown cravings section. So when you click on it, a message appears that would take an otherwise uninformed user by surprise.

zomato

The message urges their customers to maintain social distancing for a 'little longer' and to stay safe at home. This impressed Bagga as she shares a screenshot of the message tagging the food delivery giant and asks her followers to check the page.

And she also received a message of gratitude by none other than the CEO of the company Deepender Goyal!

What do you think about the post? Did Zomato's move impress you too?

Catch up on all the latest Crime, National, International and Hatke news here. Also download the new mid-day Android and iOS apps to get latest updates.

Mid-Day is now on Telegram. Click here to join our channel (@middayinfomedialtd) and stay updated with the latest news

Sign up for all the latest news, top galleries and trending videos from Mid-day.com

Subscribe
loading image
This website uses cookie or similar technologies, to enhance your browsing experience and provide personalised recommendations. By continuing to use our website, you agree to our Privacy Policy and Cookie Policy. OK