According to the Bharat Petroleum Corporation Limited, the introduction of the Domestic Gas Consumer Card (DGCC) booklet will protect the consumer's rights
The capping of subsidised cylinders, whereby all LPG (Liquid Petroleum Gas) consumers are eligible for three subsidised domestic cylinders from September 14, 2012 up to March 31, 2013 has become a burning issue in many households.
Putting all speculation to rest, the man at the helm of affairs, George Paul, executive director (LPG) with BPCL (Bharat Petroleum Corporation Limited), one of the largest public sector oil marketing companies, says that the situation is far from grim.
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The u00a0capping of subsidised cylinders has become a burning issue in many households. File photo
Speaking to Sunday Mid Day, he assured that as per the current scenario, there is no restriction in the number of domestic non-subsidized cylinders that consumers can avail beyond the three subsidised LPG refill cylinders to meet their genuine demand.
According to Paul, the system of maintaining a ‘Blue Book’ or the Domestic Gas Consumer Card (DGCC) booklet with a serial number and consumer number, has been revived to ensure that genuine consumers are not deprived of what is rightfully theirs.
“If any consumer has misplaced the booklet or does not have it, they should get in touch with their distributor and obtain a new one, duly stamped and signed by the distributor after paying applicable charges. The serial number of the DGCC book must be entered by the distributor in his system, this will act as a bank passbook to keep an official record of the gas cylinders used by a particular household,” informed Paul.
Consumers must present the booklet to the delivery boy while receiving the refill cylinder, who in turn is supposed to enter the details of delivery along with his signature.
Furthermore provision has been made to send SMS alerts directly to the consumer’s mobile, to avoid misuse of the system.
Speaking on the subject of reticulated LPG consumers (piped LPG), he added that the number of cylinders to be supplied at subsidised rates to the housing society will now be limited to the net entitled quantity based on individual consumption but not more than threecylinders of 14.2 kg till March 2013 and not more than six cylinders per annum from April 1, 2013.u00a0
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