Bizarre luck! Man orders skin lotion worth Rs 300 online, receives Bose headphones worth Rs 19,000 instead

Updated: Jun 12, 2020, 19:32 IST | mid-day online correspondent | Mumbai

When he calls customer care of the e-commerce firm for return policy, they ask him to keep the product as it is non-refundable

Picture/ Gautam Rege-Twitter
Picture/ Gautam Rege-Twitter

We have heard instances of reputed e-commercial platforms goofing up on product deliveries. One of the most talked-about blunders that made the news on few occasions were people ordering mobile phones online and getting a detergent bar delivered. Recently, a reputed e-commerce site did a major goof-up with an online order and netizens cannot stop talking about it.

A man took to Twitter to explain his bewilderment when he opened his parcel, expecting it to be a skin lotion, which he had ordered online for home delivery from a renowned e-commerce site. To his surprise, when he unpacked the box out came a pair of wireless earbuds by the tech brand Bose worth Rs 19,000 and a pack of detergent.

Twitter user Gautam Rege posted the bizarre ordeal and shared a picture of the package, containing the Bose Soundsport Wireless Headphone that is shown in the e-commercial platform for Rs 18,900 and a packet of detergent. “Bose wireless earbuds (Rs 19k) delivered instead of skin lotion (Rs 300),” he tweeted.

What happened next was even more baffling as the e-commerce company came up with a classic reply after Rege approached the platform's helpdesk about the goofup and return policy. The e-commercial platform responded to Rege asking him to ‘keep it’ as the order was non-returnable. 

Here’s a look at the tweet by Rege, who is the founder and co-director of

Posted on Wednesday, the tweet has so far garnered more than 21,300 likes and was retweeted over 4,100 times. The post attracted all kinds of reactions from the Twitterati.

Here's how the Twitterati responded

Some asked the e-commerce platform if they could get as lucky as Rege.

And some posted their own bizarre experiences with the e-commercial platform.  

A Twitter user gave Rege a review of the headphones and told him to accept them as a 'gift from the Almighty'

And some tried to make sense as to why would the e-commerce company want to willingly give away an expensive pair of headphones for free. A Twitter user replied to Rege’s post saying that the merchant selling the product would have to bear the loss and not the e-commercial platform.

What do you think about this online shopping experience?

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