While the entire on-demand services sector witnessed an exponential surge, doorstep services for motor vehicles were a critical service that was the need of the hour. One organization that clearly performed brilliantly during this time was DrWheelz, a doorstep car service company lead by Mr. Balaji Mohan and headquartered in Bengaluru.
Mr. Balaji Mohan
The COVID-19 pandemic has changed the world in many ways than we know yet. It's not just our routine that's now different, but the way we avail services have also been altered and companies are getting innovative in how they address the new normal. While e-commerce websites hit the jackpot in the wake of the lockdown, another industry that has seen a spike in demand is the doorstep car service platforms. The doorstep car service industry has seen immense traction over the last year and this trend is expected to stay as customers are getting used to the convenience and transparency.
While the entire on-demand services sector witnessed an exponential surge, doorstep services for motor vehicles were a critical service that was the need of the hour. One organization that clearly performed brilliantly during this time was DrWheelz, a doorstep car service company lead by Mr. Balaji Mohan and headquartered in Bengaluru.
Balaji Mohan is a motorhead whose passion for the auto industry and latest technology, gives him an upper edge in the automobile service industry. Though he hails from a coding background, he then set out to follow his dreams and his passion for automobiles and thus was born DrWheelz, Your auto doctor on wheels!
“DrWheelz is transforming the doorstep car service industry. Auto services is a multi-billion dollar market in India filled with inefficiencies, lack of transparency in pricing & quality, highly fragmented & largely un-organized. It’s a classic recipe for disruption. This is where we saw a big opportunity. Car owners were in search of reliable partners whom they could trust with their cars” says Balaji Mohan, the founder of DrWheelz.
Our success has largely been due to our happy customers, Majority of our clients come from the recommendation of others who have had a pleasant experience working with us. This is because we do not compromise on our core values - Transparency, Honesty, and Quality. Each customer is treated with equal importance and is assured of best service every time” Balaji Mohan adds.
DrWheelz boasts of being the only doorstep car service company to not own a single brick and motor garage. Today DrWheelz is emerging as the most convenient and transparent car service provider with end-to-end service being performed at the customer’s location. The complete process has been made contactless with multiple sanitization points and safety measures to ensure the safety of Executives and customer’s from Covid-19.
DrWheelz employs a highly skilled and trained workforce. All members of the crew undergo rigorous training and are always learning on adopting newer technology. The machinery used for doorstep servicing comprises the best-in-class hardware imported from across the globe. This assures customers compromised service at the comfort of your doorstep.
“With the overwhelming response we have been receiving over the last year, we have now decided to expand our operations and reach out to more customers across the country. We started out with Gangtok and now service clients across Sikkim. We will soon be launching in Siliguri and are on the lookout for passionate individuals who can partner with us for the same” says Balaji Mohan, the founder of DrWheelz.
Car owners can schedule their vehicle service as per their convenience and can avail it at their doorstep. DrWheelz Offers 200+ services at car owners' doorstep, starting from a simple jump start, car wash, car sanitization, oil change, brakes, A/C Service, periodic maintenance, OBD2 diagnostics, to a complex engine failure. Customers get an upfront price for services and can book an appointment through just a phone call. DrWheelz provides customers with honest pricing that is less expensive than traditional shops and dealerships and also uses only genuine spares.
DrWheelz official website: https://www.drwheelz.com/
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