Every company moves forward because of the people leading it. It is their decisions, journey shaped by real experiences and the way they see challenges that makes the company grow. The same holds true for Vaishali Securities Limited. VVN Lakshmi Kumari Akula, now a Director at Vaishali Securities Limited, brings more than 12 years of banking experience. Lakshmi started her journey in banking more than a decade ago. She started her journey with a simple role in the banking sector. She handled debit and credit card disputes for the global clients working as a fraud and chargeback analyst. The work was detailed and required patience with every case telling her how big losses can be created by small errors. This early experience taught her how to think about customer safety and accuracy. The lessons helped her to grow step by step becoming the base of her financial sector experience.

Her roles changed with time and so did her responsibilities. She moved into KYC and compliance work. There, she handled customer onboarding and due diligence. In her career span of 12 years, she has worked with various industries including retail, corporate and wealth banking segments and each role gave her something new to learn. She learnt financial systems, how they work and how rules keep them stable. This showed her growth mindset as she didn’t stay in one area but kept learning by adapting to new challenges.