In the current world where competition is high and everyone is shifting to the digital world, there is pressure to ensure the applications being used are efficient. Operational visibility, or the ability to track an application’s internal processes, has emerged as a crucial factor in ensuring noninterference with user experience and, therefore, organizational revenues. Observability enables organizations to monitor and troubleshoot systems in real-time meaning that problems can be solved before affecting users. This helps to improve business-critical KPIs like uptime, user engagement, and conversion rates while making sure the users of the platforms have a smooth and uninterrupted experience.

Rohith Samudrala, an expert in the field of observability, has made a tremendous impact as a thought leader in how organizations can use this practice to achieve business outcomes. Through the years of practice in designing and implementing the observability solutions for enterprises, Samudrala has contributed to increasing system efficiency, improving user experience, and increasing resource utilization. His work is centered around making observability efforts relevant to business objectives of improving customer satisfaction, customer retention, operational effectiveness, and data analytics.