System upgrades can be both necessary and dangerous in the fast-changing environment of enterprise technology. This cannot be seen more than with SAP S/4HANA environments, where backend changes have the potential of breaking custom reporting solutions. The most recent upgrade caused more than 90 percent of the reporting capability to collapse under the strange modifications of the SAP CDS (Core Data Services) view hierarchy. This case scenario revealed in its starkness the risky nature of innovation and continuation interplay: particularly in an instance where hundreds of dependent consumers rely on the seamless access to vital reporting applications. In the face of impossible deadlines and high-risk operations, this turned out to be a highstakes technical rescue that enabled the whole organization to stick to its wheels.

Kumail Saif, with 18 years of experience of working in SAP in various geographies such as the U.S., the Netherlands, Portugal and Germany was at the core of this reversal. With experience in leading transformational SAP initiatives in the insurance, FMCG and utilities domain, Kumail has been a long term subject matter expert on the implementation of complex projects. His portfolio consists of various tasks that demand not only state-of-the-art technical expertise but also subtle knowledge of the growing architecture of SAP.