Kapture CX, a leading Agentic AI powered customer experience platform, is excited to announce a strategic partnership with PwC India on next-gen agentic automation solutions. This collaboration will focus on delivering scalable, agentic solutions that will streamline operations with a suite of industry-specific offerings across various sectors, with a special focus on Retail and Consumer and Banking, Financial Services and Insurance (BFSI).

PwC India, with its deep domain expertise and implementation experience will be joining forces with Kapture CX to leverage their platform to build intelligent solutions across contact center, employee experience and voice agents. Kapture CX’s proprietary LLMs and verticalized approach to AI, together with PwC India’s extensive experience in implementing efficient agentic automation solutions enhances the value proposition of this collaboration, allowing the partners to provide tailored solutions to clients.