In this exclusive interview with Mid-Day, Dr. Ashvini Jakhar, Founder & CEO of Prozo, shares how the company is redefining India’s supply chain landscape through a tech-led, SLA-first, full-stack platform. From enabling flexible, pay-per-use warehousing models to supporting hyperlocal and QuickCommerce growth, Prozo is bridging the gap between agility and scale for brands across sectors. Dr. Jakhar also speaks about grassroots employment, omnichannel fulfilment, and the future of intelligent, responsive supply chains in a rapidly evolving consumer ecosystem.

Q1. Prozo has built a strong position as a full-stack supply chain platform. What are the key factors that have driven this growth in recent years?
Prozo’s full-stack position was born out of lived experience. We began in the e-commerce reseller and publishing space, running our own warehouses and fulfillment operations. That ground-up exposure revealed a structural gap in the market: high-growth digital brands wanted enterprise-grade infrastructure, flexible commercial models aligned to their scale curve, and modern tech for multi-channel growth-while large enterprises had assets and processes, but struggled with technology agility and SLA-led execution across new demand surfaces. We built Prozo to bridge that divide.