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IN PHOTOS: Mumbai Metro Aqua Line 3 launch marred by mobile network outage chaos

Updated On: 16 May, 2025 01:23 PM IST | Anushree Gaikwad

Commuters struggle inside the newly inaugurated Aqua Metro Line 3 as mobile networks fail to function, causing major inconvenience. (Pic/Kirit Surve Parade/ @Dev_Fadnavis)

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A sudden loss of mobile network connectivity on Mumbai Metro’s Aqua Line 3 late Wednesday night caught commuters off guard. Pic/Kirit Surve Parade

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A sudden loss of mobile network connectivity on Mumbai Metro’s Aqua Line 3 late Wednesday night caught commuters off guard. Pic/Kirit Surve Parade
On Thursday, mid-day travelled from Aarey JVLR to Worli to check if services were restored, but all phones still flashed: ‘No Network’, ‘Call Failed’, ‘No Service’

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On Thursday, mid-day travelled from Aarey JVLR to Worli to check if services were restored, but all phones still flashed: ‘No Network’, ‘Call Failed’, ‘No Service’

Major service providers, Vodafone, Jio, and Airtel, were non-functional throughout the underground stretch

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Major service providers, Vodafone, Jio, and Airtel, were non-functional throughout the underground stretch

Some commuters believe this is a temporary issue due to line expansion, while others point to a dispute between the Mumbai Metro Rail Corporation Ltd (MMRCL) and telecom companies

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Some commuters believe this is a temporary issue due to line expansion, while others point to a dispute between the Mumbai Metro Rail Corporation Ltd (MMRCL) and telecom companies

mid-day rode from Aarey JVLR to Worli, testing all major networks, and found that none worked. Connectivity vanished the moment commuters entered the underground concourse, returning only upon resurfacing

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mid-day rode from Aarey JVLR to Worli, testing all major networks, and found that none worked. Connectivity vanished the moment commuters entered the underground concourse, returning only upon resurfacing

The blackout disrupted digital ticketing, forcing commuters to take screenshots of QR codes or rely on offline mode. Notices at stations now urge passengers to buy their tickets before entering.

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The blackout disrupted digital ticketing, forcing commuters to take screenshots of QR codes or rely on offline mode. Notices at stations now urge passengers to buy their tickets before entering.

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