The helpdesk will act as a single point of contact for passengers seeking help. Pics/Special Arrangement by Rajendra B. Aklekar
The initiative aims to enhance commuter safety and improve police visibility at busy railway stations
Following the successful launch at Churchgate, similar helpdesks are soon likely to be replicated at other railway stations in city
The helpdesk aims to provide better safety, quick searches for lost property and emergencies within the station premises
The move is likely to be welcomed by daily commuters travelling to and from Churchgate station
The helpdesk concept is also likely to help in quick response from police and make railway travel safer, especially during peak hours
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