The incident occurred when four trains arrived simultaneously at the Elphinstone station. It was further raining at the time and there were already numerous people crammed into the narrow bridge. It was then said that someone had slipped and fell when passengers resumed their travel after the rain, leading to the stampede

As soon as the incident occurred, Piyush Goyal, the Railway Minister faced a lot of flak for the lack of amenities. In light of the incident, the Railway Minister Piyush Goyal had then announced that his ministry and the Maharashtra Government will give Rs. five lakh as ex gratia to each of the families of the deceased who had lost their lives in the stampede