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IndiGo crisis worsens with overworked staff and growing passenger anger

IndiGo crisis worsens with overworked staff and growing passenger anger

Despite passengers breaking counters, yelling abuse and hurling objects at the only face of IndiGo on the ground over the past week, airport staff of the airline did not abandon their posts and responded to everything as best as they could

08 December,2025 07:28 AM IST | Mumbai | Madhulika Ram Kavattur
Govt says IndiGo has processed Rs 610-crore refunds, delivered 3,000 bags

Govt says IndiGo has processed Rs 610-crore refunds, delivered 3,000 bags

In a statement, the civil aviation ministry said it has taken “rapid and decisive steps” to minimise inconvenience to travellers and restore normalcy in the aviation network. "No additional fees are permitted for rescheduling travel impacted by cancellations,” the ministry said

07 December,2025 07:18 PM IST | Mumbai | mid-day online correspondent
Mohol: IndiGo passengers faced mental distress; action to follow inquiry report

Mohol: IndiGo passengers faced mental distress; action to follow inquiry report

IndiGo has cancelled more than 2,000 flights and delayed others, leaving thousands of passengers stranded at several airports around the country since Tuesday

07 December,2025 01:59 PM IST | Pune | mid-day online correspondent
IndiGo cancels over 220 flights at Mumbai, Delhi airports

IndiGo cancels over 220 flights at Mumbai, Delhi airports

After cancelling approximately 1,600 of its 2,300 daily flights on Friday, the airline saw a reduction in disruptions on Saturday, with cancellations falling to around 800

07 December,2025 12:36 PM IST | Mumbai | mid-day online correspondent

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