The incident was reported to the MFB Control Room at around 10:26 am. According to the MFB, the incident occurred at Shaikh Khadan in Ketki Pada, an area that falls under the jurisdiction of the National Park

According to the Brihanmumbai Municipal Corporation's (BMC) Mumbai Fire Brigade, the incident was reported at 12.22 am on July 11. The fire occurred in the basement of the G+2-storey structure, prompting the fire brigade to launch firefighting operations