Commuters struggle inside the newly inaugurated Aqua Metro Line 3 as mobile networks fail to function, causing major inconvenience. (Pic/Kirit Surve Parade/ @Dev_Fadnavis)
Updated On: 2025-05-16 01:23 PM IST
Compiled by : Anushree Gaikwad
On Thursday, mid-day travelled from Aarey JVLR to Worli to check if services were restored, but all phones still flashed: ‘No Network’, ‘Call Failed’, ‘No Service’
Major service providers, Vodafone, Jio, and Airtel, were non-functional throughout the underground stretch
Some commuters believe this is a temporary issue due to line expansion, while others point to a dispute between the Mumbai Metro Rail Corporation Ltd (MMRCL) and telecom companies
mid-day rode from Aarey JVLR to Worli, testing all major networks, and found that none worked. Connectivity vanished the moment commuters entered the underground concourse, returning only upon resurfacing
The blackout disrupted digital ticketing, forcing commuters to take screenshots of QR codes or rely on offline mode. Notices at stations now urge passengers to buy their tickets before entering.