The son of a COVID-19 victim from Borivli has alleged that Shatabdi Hospital in Kandivli, forced him to wrap the body of his mother, Pallavi Utekar, on July 2, himself and did not even provide him with safety equipment, the mandatory PPE kit. Recalling the ordeal, Kunal Utekar said, "I was waiting outside the hospital when a hospital staffer came and told me about my mother's demise. I was then told to come in to wrap her body in a plastic bag. When I asked for a PPE kit, they refused to give me one, so I had no choice but to walk into a COVID ward without any protective gear."

The 21-year-old had to call his cousin to the hospital for help in moving his mother's body from the ward to a stretcher. "My cousin and I along with two other hospital staffers brought the body till the ambulance," the son added.