A woman purchased a secondhand mobile for her eight-year-old son so he could study online but ended up spending an entire day at the railway police station in Borivli as it turned out the phone was stolen. However, help also came to her in the form of her employer, city's top cop and a professor.

Swati Subhash Sawre, a Borivli resident, spent Rs 6,000 on the phone and then Rs 1,500 on repairs. After Sawre inserted the SIM card, police traced the location of the stolen phone and seized it. Sawre had saved up for three months to buy the phone and losing it would have resulted in her son's studies suffering for another three-four months.