For quicker response to commuters and efficient train operations, Western Railway  (WR) has embraced data science. In a first-of-its-kind system, it has integrated all its digital control rooms, including signals, power systems and thousands of CCTVs, into a unified command centre.

“The Unified Command and Control Centre integrates information systems across the core functions of railways—operations, commercial, asset management of both the fixed and rolling infrastructure that is track, signal and telecom, traction, power systems, locomotives, coaches and wagons, maintenance depots and stations, finance, HR, procurement—and produces robust data-driven cross-functional visualisation tool kits for enhancing the immediate, medium and long-term all-round performance,” said WR’s chief PRO Sumit Thakur.