The Directorate General of Civil Aviation (DGCA) has fined Air India Rs 30 lakh following an incident involving the refusal to offer wheelchair assistance to an 80-year-old passenger at Mumbai airport, who later collapsed and died while walking from the aircraft to the terminal, reported PTI. 

According to the report, the incident happened on February 12 during the arrival of Air India flight AI-116 from New York at Mumbai airport. Despite the geriatric having booked two wheelchairs for himself and his 76-year-old wife, only one wheelchair was available upon disembarkation. This left him to walk alongside his wife, who was assisted by the lone wheelchair.