Jawahar Singh, gateman
This gateman is the first person who saw the burning train that was zipping at 100 kmph or so. He was standing at level crossing gate number 60 when he saw the fire inside the coach. Soon after, he informed the stationmaster at Gholwad station.

Sriram Prasad, Gholwad stationmaster
This stationmaster wasted no time in informing the local fire brigade, police station and railway control room as soon as he got information. He, along with other staff and locals, also ran to the spot, which was more than 1.5 km away, with fire extinguishers in hand. The power cables were also disconnected to prevent any further tragedy. They, with the help of fellow passengers, locals and others, removed victims caught in the fire. The victims were already dead by then. The bodies were sent to the Cottage Civic Hospital in Dahanu and a local hospital in Gholwad. “I immediately contacted the control room to apprise them about the situation. We tried our best to reach the spot on foot,” said Prasad.