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Mumbai: 12-year-old’s little step is a giant leap for railways

Child’s empathy moves Western Railway to make trilingual signs on trains; CR says it, too, will follow suit

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Passenger activist Mansoor Umer Darvesh with the new signage on a second-class coach

Passenger activist Mansoor Umer Darvesh with the new signage on a second-class coach

A 12-year-old girl’s observation on signage on local trains has led to change in the city’s lifeline. During one of her journeys, Humairah G Moriwala, a Std VIII student from Andheri, noticed that the ‘II’ written in Roman numerals outside second class compartments was causing inconvenience to uneducated commuters.

She enquired with her father, who discussed it with a passengers’ association member, and now both the Central and Western Railway have accepted the suggestion to include the signage in Marathi, English and Hindi as well.

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