Is the civic body adopting the corporate way to clean up its own system? It appears so with the administration deciding to give set targets for completion to its officials. After target-based garbage segregation, the Brihanmumbai Municipal Corporation (BMC) is now looking at allotting targets to designated officers in charge of removal of encroachment in their respective wards.

The BMC had come up with a system — removal of encroachment tracking system — to track citizens' complaints, reduce citizen activism and bring in transparency with respect to the action taken against illegal and unauthorised structures. Sources, however, said civic officials themselves haven't been using the system, acting on complaints manually and not updating them digitally; hence, Municipal Commissioner Ajoy Mehta has decided to make it compulsory and said action (against illegalities) should be taken only through the system.