At a time when police are busy enforcing the ongoing lockdown restrictions, Juhu officers went out of their way to provide care to a mentally ill woman and her seven-year-old, and eventually find their family. They were separated from their family on April 14 and were found by the police only after four days.

On April 18, police received a call about a child, who seemed to be lying unconscious, along with a woman on the road near Juhu Lane. Duty officer at Juhu police station, police sub-inspector (PSI) Poonam Mirgane, rushed to the spot and noticed that the child was semi-conscious.