While citizens are usually worried about civic issues like roads, drainage, garbage collection and water supply, only 34 per cent of the questions raised by city councillors in the BMC come under categories relevant to people, Praja Foundation's 'Mumbai Municipal Councillors' Report Card' has found.

The number of questions asked by councillors, and their quality, has fallen from 2,609 in 2018 to 2,270 in 2020. Over 60 per cent councillors got a poor grade for the quality of questions and 13 councillors asked no questions. The BMC received thousands of complaints during 2019-2020 mainly regarding drainage, garbage, road quality, water supply, etc. The 779 questions related to citizens' complaints made up 34 per cent of the total questions. Roads got a lot of attention with 16 per cent questions. Supriya More (Congress), Manisha Rahate (NCP) and Gulnaz Quereshi (AIMIM) haven't asked a single question since 2017. "Over 90 per cent councillors scored less than 50 per cent on the deliberation on civic issues. Their questions have less than 50 per cent relation with citizens' complaints," said Milind Mhaske of the Praja Foundation.