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Mumbai: Woman loses Rs 1 lakh after divulging OTP over phone

Updated on: 24 July,2025 08:58 AM IST  |  Mumbai
Samiullah Khan | samiullah.khan@mid-day.com

According to the 33-year-old complainant, she received a call from an unknown person posing as a representative handling her ‘Mojo credit card’ who informed her that her card would soon be deactivated

Mumbai: Woman loses Rs 1 lakh after divulging OTP over phone

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The Dindoshi police have booked an unknown individual for cyber fraud based on a complaint filed by a woman who accused the fraudster of duping her of Rs 1 lakh. According to the police, the complainant is a senior manager in the Housing Credit Department of a private nationalised bank located at the IT Park branch in Goregaon East. 

According to the 33-year-old complainant, she received a call from an unknown person posing as a representative handling her ‘Mojo credit card’ who informed her that her card would soon be deactivated. According to the woman, she initially received a voice message from an unknown number at around 11.18 am on July 21 in which the caller identified himself as a representative handling her bank’s credit card, which was soon to be closed. However, as she was busy, she asked the caller to get back later. 


At around 3.42 pm, she received a call from the same number during which the caller advised her to replace her credit card with a new one and also claimed that she was eligible for a loan of Rs 2.6 lakh and a new credit card with a Rs 1 lakh limit. Trusting the caller, she agreed and shared the OTP to process the loan. “The caller then convinced her to transfer Rs 1 lakh from the disbursed amount under the pretext of enhancing her credit card limit. Moments after transferring the money, she received a message that Rs 1 lakh had been debited from her account, and the caller abruptly disconnected the call,” said a police officer. 



Realising she had been duped, she contacted her bank's fraud department, who confirmed that it was a case of fraud. “Following this, she immediately filed a complaint on the National Cybercrime Reporting Portal 1930 and later approached the Dindoshi police station to register an FIR,” the officer added. Police said that a case was registered under sections of the IT Act 2000 and BNS against the unknown individual and an investigation had been launched to identify and arrest the accused.

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