Three-week survey by Cathedral & John Connon student highlights income instability, dignity at work, challenges faced by gig workers
Samvir Sujan with one of the delivery partners he interviewed. Pic/By Special Arrangement
In an age where impulse purchases are just a few clicks away, and mindfulness is not usually associated with adolescents. But going beyond the convenience of quick commerce, Samvir Sujan, a Std X student of Cathedral & John Connon School, chose to understand the labour behind groceries delivered within minutes.
With a keen interest in economics, the 16-year-old wrote to a quick commerce company seeking permission to survey delivery partners. Over three weeks, Sujan interviewed 50 gig workers across South and Central Mumbai warehouses. “Their work is time-sensitive, so I requested 10-20 minutes to walk them through my questionnaire,” he said.
Sujan found that for many, gig work was a means to stay financially afloat, with long-term ambitions lying elsewhere. A majority earned at least Rs 30,000 a month, enabling better housing, education for their children, purchase of appliances and loan repayments. Flexible shifts and steady payouts were cited as major advantages, especially by migrant workers who were able to save more and send money home. Reflecting on the experience, Sujan told mid-day, “I’m now more mindful while placing orders and encourage others to be the same.”
Key findings
65% from outside state, with most of them being from UP and Bihar
80 per cent of them earn 30,000-Rs 50,000/month, saving Rs 10,000-Rs 20,000
The majority reported being more satisfied in roles such as drivers, packers, electricians, and small business owners, compared to previous jobs, due to dignity, regular income and job stability
Main concerns: infrastructure, traffic and housing costs
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