“Get there. Your day belongs to you.” That’s Uber’s motto, written boldly across their homepage, assuring customers that they will reach their destinations. But for Mumbai’s Amit Mehta (33) and Christine D’souza (26), the only place it landed them in was a hospital. But three days after they were involved in a head-on collision with another vehicle, they are still to receive a call from Uber’s emergency response team.

Amit Mehta at his residence in Bandra (right) Christine surrounded by her dear ones at the hospital. Pic/Prabhanjan Dhanu