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IN PHOTOS: BMC launches dedicated WhatsApp number for garbage-related complaints

Updated On: 07 June, 2023 05:26 PM IST | Asif Ali Sayed

The Brihanmumbai Municipal Corporation (BMC) has launched a new WhatsApp chatbot number, 8169681697, to register complaints regarding garbage. Maharashtra CM Eknath Shinde inaugurated the new WhatsApp chatbot number. Recently, the civic body had also allocated another number to report unclean nullahs. Pics/Twitter/BMC

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The steps were reportedly taken after Chief Minister Eknath Shinde instructed the BMC to establish dedicated numbers for complaint registration. Pics/Twitter/BMC
The steps were reportedly taken after Chief Minister Eknath Shinde instructed the BMC to establish dedicated numbers for complaint registration. Pics/Twitter/BMC
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Citizens can directly send photos to the WhatsApp chatbot number to report issues such as “garbage not being picked up, roads not being cleaned, and dead animals not being removed, an official from the BMC stated

Citizens can directly send photos to the WhatsApp chatbot number to report issues such as “garbage not being picked up, roads not being cleaned, and dead animals not being removed, an official from the BMC stated

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Citizens should share the address/GPS location along with the photograph. Once registered, the complaint will be forwarded to the relevant department, the official said

Citizens should share the address/GPS location along with the photograph. Once registered, the complaint will be forwarded to the relevant department, the official said

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The solid waste management officer concerned will address the complaint within the specified timeframe and upload a photograph of the resolved spot

The solid waste management officer concerned will address the complaint within the specified timeframe and upload a photograph of the resolved spot

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Starting from June 1, the BMC introduced a dedicated WhatsApp chatbot number, 9324500600, to report drain desilting complaints. Citizens can use this number to report the removal of silt from drains in their respective areas. It is essential to provide accurate details, including the location, department, date and time of the complaint

Starting from June 1, the BMC introduced a dedicated WhatsApp chatbot number, 9324500600, to report drain desilting complaints. Citizens can use this number to report the removal of silt from drains in their respective areas. It is essential to provide accurate details, including the location, department, date and time of the complaint

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An officer from the BMC stated, Uploading photos with GPS location will aid in identifying the complaint location. After filing the complaint, the complainant will receive a complaint number. Once resolved, the photo will be shared with the complainant

An officer from the BMC stated, Uploading photos with GPS location will aid in identifying the complaint location. After filing the complaint, the complainant will receive a complaint number. Once resolved, the photo will be shared with the complainant

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