The RTO’s complex, delaying procedures and the lack of ventilation, coolers and fans at the office have left learner’s licence applicants in the city a disgruntled lot. The aspiring drivers complain that serpentine queues coupled with few windows and barely any seating facilities are compounding their summer woes.

 “I came to the Regional Transport Office in the morning today (Thursday) around 10.30 am and I was waiting for more than two hours for my learner’s licence test to get over. The waiting area, consisting of sheds and rooms, has barely any seating, cooling measures are nearly absent, and there is a big crowd. There should be enough fans and coolers in this hot summer. People, and especially woman coming with their children, are nearly suffocated while waiting in the queue,” said Prashant Shelar, an applicant.