Government think-tank NITI Aayog is slowest among 52 central ministries and departments, when it comes to addressing public grievances, reveals a government report. According to the Centralised Public Grievance Redress and Monitoring System report, NITI Aayog disposed only 54 per cent of total 5,883 grievances received between January 1, 2014 and December 28, 2017. Of the total 2,677 pending grievances, 774 are pending since over an year, the report shows.

Following NITI Aayog, the other sloths are the Coal Ministry with 84 per cent rate of disposal, Department of Space and Ministry of Tribal Affairs with 88 per cent rate of disposal each and the Department of Atomic Energy with 93 per cent disposal rate. The overall disposal rate of all 52 Central Government Ministries and Departments is 97 per cent. The government has received 23,87,513 grievances since January 2014, of which 23,22,751 were addressed, while 4,111 are pending since over an year.