The Navi Mumbai Cyber Police registered an FIR on April 20 under sections 318(4) (cheating) and 319(2) (personation) of the Bharatiya Nyaya Sanhita (BNS) and provisions of the Information Technology Act

The ordeal began on March 27 for Madhura Manoj Tatkare, who works in the Housing Department at Mantralaya. While attending to her official duties, she received a call from a man identifying himself as “Shashikant Verma” from Mahanagar Gas Limited (MGL)