The rising number of accidents involving BEST buses has only deepened these concerns. Pedestrians, motorists and commuters alike are increasingly wary of sharing the road with buses that seem to be involved in accidents with disturbing regularity

As BEST prepares to celebrate 100 years in bus service, a rare family letter revisits the life, service and integrity of its first recorded bus conductor, Haji Fakir Mohammed Baba Kumbharlikar