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Technology: How Indians break their mobile phones

Updated on: 08 August,2016 08:38 AM IST  | 
Hassan M Kamal |

Chatting on mobiles while boarding trains and buses has emerged as the top reason behind mobile phone damage, according to a recent country wide study. Here’s how

Technology: How Indians break their mobile phones

Screen breakage timeline

Screen breakage within months of buying a phone was a major concern with more than 50% customers reporting screen breakage in the first eight months.

Other issues included speaker defects, microphone damage, camera, display problems, software issues and others fragmented across the remaining 63%.

Men vs Women: Who's breaking more phones?
Seems like women tend to break their phones more often than men. A new study, conducted by a repair platform, OnSiteGo, found 58% damages coming from women users, but at 42%, men aren't doing any better either

58% Breakage pattern

37% Broken screens

Illustration/Uday Mohite

While technology advancements like gorilla glass and other screen protection methods such as tempered glass have reduced screen damages, it has emerged as the most vulnerable part in a smartphone with around 37% of repairs done by the company involving damaged screens. A related study found that 36% Indians continue to use their phone with a cracked screen despite cutting their fingers due to the high costs of repairing screens.

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