BEST Committee members and its chairman on Friday said that the BEST live-tracking app should only be launched once it is complete in entirety, and not in a half-hearted manner, or else Mumbai's commuters will not spare them. The BEST Undertaking said that there was a plan to equip 200 bus stops in Mumbai with indicators announcing the expected arrival time of buses.

On Thursday, mid-day reported on its test drive of the app, and had found many of its features satisfactory for starters (BEST app is good but needs improvement). The app seems partially functional with a huge scope for improvement. A number of features need to be updated and more buses need to be live-tracked.