Jet does not live up to its promise

Updated On: 14 September, 2009 08:02 AM IST | | Ketan Ranga

Passengers refused 50 per cent discount post midnight because airline had not upgraded system at airport counters

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Passengers refused 50 per cent discount post midnight because airline had not upgraded system at airport counters

They came, they saw and they left disappointed. Although Jet promised a 50 per cent discount on fares of domestic flights (see promotional fares, above), many were denied discounts post midnight because the system at the airline's counter was not updated. And the airline's staff was aware of such a scheme.

False promises

Lokesh Tyagi, a businessman said, "I wanted to buy a ticket for a Mumbai-Chandigarh flight for September 16. I came to buy the ticket on learning of the 50 per cent discount.