The Maharashtra Emergency Response Service (MERS) is all set to roll-out by the end of March this year. The centralised emergency number -112 - will replace all emergency numbers across Maharashtra including 100 for the police control room. With this number, the Maharashtra police hopes the centralised system will bring more transparency and accountability in the police department. The coordination of MERS will directly be monitored by the Additional Director General (ADG) law and order at the Maharashtra police headquarters in Colaba.

The ambitious project of Maharashtra police, which has missed many deadlines since 2017-18, was supposed to be operational this Republic Day. "Around 80%-85 % of the project is completed with all necessary training to the staff. We hope the project will be operational by the end of March this year," S Jagannathan, ADG Planning and Coordination, Maharashtra police, told mid-day.