Complaints have been mounting at police stations in Zone 2, but they cannot be converted into FIRs in the absence of a full-time deputy commissioner of police. The earlier DCP, Saurabh Tripathi, has been suspended after he was accused of extorting money from angadias. Zone 2 of the Mumbai police covers Pydhonie, LT Marg, VP Road, DB Marg, Gamdevi and Malabar Hill police stations. There are more than 1,100 shops dealing in gold, silver, diamond and platinum in Zaveri Bazaar, which mostly comes under LT Marg police station.

Sources at the Zaveri Bazaar Welfare Association told mid-day that hundreds of police complaints have been submitted to LT Marg police station since January. Most of these complaints pertain to cheating and fraud.  Officers from Zone 2 said the complaints are only in double digits, but refused to share exact numbers. Police sources said the complaints related to criminal breach of trust and fraud are sent to zonal DCPs as their notings are required to convert them into FIRs (first information reports). An FIR sets the process of criminal justice in motion. It is only after the FIR is registered that the police take up the investigation of a case.