Here's a lesson on consumer rights. An Andheri-based tutoring centre has been slapped with a fine of Rs 3.64 lakh by the consumer court for failing to provide promised services to a Std XII student in 2013. Earlier this month, judges MY Mankar and SR Sanap directed Oxford Tutors Academy at Lokhandwala Complex, Andheri, which offers in-home tutoring to SSC, HSC, CBSE and ICSE students, to refund the fee of Rs 54,000, and pay up Rs 3 lakh for mental harassment that the student and her family suffered as well as Rs 10,000 towards their court expenses.

Abhivyakti and her mother, Neena Verma, took on Oxford Tutors Academy (below) at Lokhandwala Complex in Andheri for failing to deliver its promises. PIC/TEHNIYAT FATIMA