The landing of the new footbridge on Bandra station's east side has led to many commuters falling and hurting themselves. The last step on it is curved, causing them to slip, especially during rush hour in the crowd. Regular commuters said they have been complaining to railway officials about the step on the heavily used staircase, but to no avail.

'Corrective steps needed'

"The new bridge is wide and very helpful during rush hour, but the last step of its staircase on the east is curved, leading to many commuters slipping and falling," Shweta Mankani, a regular commuter said.