The BMC and a doctor volunteer group will provide an emotional wellness helpline and distribute a home isolation guide as well as make IVR calls to patients
The booklet will be given to all COVID-19 positive patients in home isolation and to patients who have been discharged from hospital. Representation pic
The public health department of the Brihanmumbai Municipal Corporation (BMC) in partnership with Project StepOne (a doctor volunteer group) has started operating a remote monitoring system through Interactive Voice Response (IVR) calls to home isolated patients in Mumbai.
A toll-free emotional wellness helpline no. 1800-102-4040 has also been activated in partnership with Project Mumbai and Samvaad. A booklet titled — BMC Home Isolation (HI) Guide has been created for the benefit of the HI patients and caretakers. The booklet details all the home isolation SOPs, Dos and Don’ts, early warning signs to look out for, hygiene etiquettes, etc., and all ward war room numbers.
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This booklet is given to all COVID-19 positive patients opting for home isolation and to patients who have been discharged from hospital and recommended seven to 10 days of home quarantine. In the city, 4,78,039 people have recovered till now.
1800-102-4040
The emotional wellness helpline no.
4,78,039
No. of recovered people in city
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