Opening soon after seven-month shutdown, yet unprepared. No planning, no access control, and no sturdy online ticketing system as a back-up on Mumbai's suburban railway, say passenger representatives. As officials meet to discuss throwing open Mumbai locals to the general public, is the railways really prepared to handle the crowds that will arrive at stations post-lockdown?

Not really. Indian Railways doesn't look prepared. Two things are a hurdle — no access control to stations and lack of a sturdy digital payment option. The first need to upgrade their digital payment app, open it to all payment modes at mass level and allow multiple channels, instead of just one app, which keeps crashing when there's pressure. I am sure technology will be available. Secondly, stations could have been equipped with access control to restrict crowds," a senior passenger association member said.