After the closure of the Andheri branch of MultiFit, a chain of fitness centres that claims to have been conceived in the UK in 2015, members say they have received a raw deal. While some are unsure of how to act, some have demanded refunds.

"I had paid Rs 22,000 in January and Rs 38,000 for personal training. I essentially have a nine-month membership and three months of personal training sessions left to avail," said Shreya Hoskote, adding that the gym owes her Rs 47,000. "I approached the consumer care centre, which said it would help if I pay them an amount. I am yet to decide on how to go ahead."