• How and why does staring offend women?
• What happens when the driver misbehaves?
• No personal conversations and volatile situations

A gender sensitisation programme by Uber that started on Wednesday, aims to train about 6,000 drivers across the country, including Mumbai in 2019, and open them up to a range of such issues, women safety laws and behavioural techniques.

The session, conducted by counselling experts from an NGO, Manas Foundation Delhi, drew drivers in Mumbai into conversations about their everyday problems with riders, especially women. Many complained that riders looked down upon drivers and requested Mumbaikars to be courteous to them.