Eight months after it first launched, Lilavati Hospital's emergency medical clinic inside Dadar Railway Station continues to receive lukewarm response. According to hospital officials, due to stringent conditions imposed by the Central Railway (CR), the clinic is spending far more than it is earning, making it a financially unsustainable model over a period of time.

Speaking on condition of anonymity, an official said that the number of patients every month has not exceeded 500. In August, the clinic had 295 patients, while in June and July, it saw 400 and 386 patients respectively. "Currently, the clinic is only open to railway passengers, who are treated for free or at subsidised rates. It should also be accessible to people who live nearby, so that they can also avail of proper medical care. But, because of the hawkers outside the station, the clinic is not visible and people have no access either," said the official. He added that if non-passengers want to visit the clinic, they will have to get a platform ticket first.