Oriental Insurance has been ordered to fork out over Rs 4 lakh to a Mulund-based man after it rejected his claim using trickery. After his car was stolen, he had filed an insurance claim but owing to a delay in procuring the car’s registration certificate (RC) book, his claim was unfairly rejected.

On December 18, 2009 Chetan Kohli purchased an SUV for Rs 4,86,549. On January 8, 2010, his car was stolen and Kohli registered an FIR the next day with the Mulund police. Kohli then notified the insurance company via telephone that his car was stolen and they directed him to approach the office with all the car’s documents.