The applicants have to wait for several months to seek an appointment to verify their documents at the Passport Seva Kendra (PSK) in Mundhwa. The online appointment system had started in 2011 in the city. However, instead of helping, the system continues to haunt the passport seekers.

Girish Deshpande had to wait for almost two months to get an appointment for renewing his son’s passport. He was trying to get an appointment since November last year but he could finally renew his son’s passport in January.